Frequently Asked Questions
How to place an order?
How are the payments made?
Payments are made in non-cash settlements. VIA Bank transfer or CC payments
What are the terms of delivery?
For corporate and partner companies, both in Tbilisi and the regions, delivery is free of charge. For non-partner companies and natural persons, delivery of the purchased products above GEL 100 is free of charge within Tbilisi. A single order in the regions is calculated individually.
How to return or replace the products?
Any product that is not identical to the placed order or is defective, should be replaced. The defect must be determined at the moment of the delivery, otherwise claim will not be accepted
How to a corporate client?
If your/your company cooperates with our company and we sing an agreement on a monthly basis, you will receive individual prices and terms. The prices and terms accepted for you/your company depends on the volume of monthly purchased orders. For mor details please contact us on tel: 032 2 11 06 26, or send us an e-mail on firstname.lastname@example.org.
How long will it take to deliver an order?
If you place an order on our web-page until 2:00am, you will receive the order on the same business day, and orders placed after 2:00am will be delivered on the next business day.